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Family Support Program logo
FreeSliding scale based on income ACT / Canberra

Family Support Program

The Family Support Program supports young people and their families when a young person is experiencing homelessness or at risk of becoming homeless due to family conflict.

The Family Support Program supports young people and their families when a young person is experiencing homelessness or at risk of becoming homeless due to family conflict.

We use an evidence-based, family focused approach that allows us to work with the whole family rather than just the young person.

The program we offer includes individual intake sessions, communication coaching, informal facilitated conversations, and family mediation.

Individual coaching sessions are an important step before bringing families together to discuss their issues.

For young people, these may include coping strategies, articulation of feelings and needs, conflict styles, communication blocks, or the differences between aggressive and assertive communication.

For the parent/family member, these may include parenting styles, adolescent development, addressing inappropriate language and behaviour, the importance of parental presence, non-violent communication and engagement, and awareness of their own part in escalating conflict.

If additional supports are needed, we work in close collaboration with schools and other youth and family focused agencies who provide outreach services in the ACT.

Service details

Age

12–25 years old

Gender focus

All genders welcome

Cost

Free, Sliding scale based on income

Wait times

Short wait (under 2 weeks)

How to access the service

  • Online booking
  • Phone to book appointment
  • Referral required from another service
  • Self-referral accepted

How support is delivered

  • Group programs/workshops
  • Individual one-on-one support
  • Online/phone support
  • Outreach/home visits

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